If we fail to deliver, you should not pay.

You are entitled to a complete refund in the following situations. No negotiation required.

• Missed Deadline: Our team failed to deliver by your specified deadline and you no longer need the work.
• Plagiarism above 20%: A Turnitin report detects significant plagiarism not attributable to bibliography, quotes, or standard academic phrasing.
• AI-Generated Content: Any AI detection report flagging the submitted work as machine-generated. We guarantee human-written work on every order. If that standard is not met, the full amount is returned.
• Wrong Instructions Followed: The writer worked on the wrong topic, wrong subject, or wrong format due to an error on our side, even if unintentional.
• D Grade or Below: A paper written to a professional standard cannot score this poorly. If you receive a D or an F and provide the professor's feedback or graded rubric as proof, a full refund is issued.
• Double Payment: You were accidentally charged twice for the same order.
• No Writer Found: We could not match you with a qualified specialist within 24 hours.

A partial refund of 50 percent applies in the following situation.

• C Grade with Professor Feedback: If your assignment scores a C and your professor's written feedback identifies specific errors in the work we delivered, we will refund 50 percent of the order value.

Refunds are not granted in the following scenarios.

• Change of Mind after delivery: You decided you no longer want the paper after it was completed.
• Subjective Dissatisfaction: General complaints about writing style without reference to specific rubric failures.
• Delayed Materials: The order was late because you did not upload the required files or instructions in time.
• Editing Orders: You ordered proofreading or editing but expected a full rewrite.
• No Grade Guarantee Selected: You received a grade below your expectation but did not purchase a grade guarantee at the time of ordering.

Not every quality issue warrants a refund. Many problems that appear significant are fixable quickly through a free revision, and that is always the first step we take.

Cancellation eligibility changes the moment a writer is assigned to your order.

Submit your request within 14 days of receiving your final paper by following these steps.

• Step 1: Email [email protected] with your Order ID.
• Step 2: State the reason clearly such as plagiarism detected, AI flagged, wrong topic, or grade with feedback.
• Step 3: Attach proof. This means a Turnitin or AI detection report, your professor's feedback, or a screenshot of your graded submission.
• Step 4: Our Quality Assurance team reviews the case within 3 to 5 business days and responds with a decision.

You can choose to receive your refund as Store Credit, which is processed instantly and includes a 10 percent bonus on future orders. Cash refunds to your original payment method take 5 to 10 business days depending on your bank.

Filing a chargeback with your bank without contacting us first is a violation of our User Agreement. If this happens, your account will be permanently banned, we will contest the chargeback with full evidence of delivery including file access logs, chat history, and IP timestamps, and we reserve the right to report the incident to academic fraud databases.