We use cookies. Here is exactly what they do.

These cookies are required for the website to function. They enable core functionality such as account login, secure payment processing, and fraud prevention. Without them, the order page and student dashboard cannot work. They do not store personally identifiable information for marketing purposes.

• Session management and user authentication.
• Security tokens for CSRF protection.
• Payment gateway connectivity via Stripe and PayPal.
• Load balancing and site stability.

We use these cookies to understand how visitors interact with the website. They collect anonymous, aggregated data about which pages are visited most, how long users stay, and where errors occur. This helps us optimize site speed and fix technical issues.

• Google Analytics 4 for traffic analysis.
• Page load speed monitoring.
• Anonymous heatmaps and user journey tracking.
• Error logging and debugging.

Functional cookies allow the website to remember choices you make such as your preferred language, region, or chat history with our support team. Disabling them may result in a less convenient experience.

• Language and currency preferences.
• Remembering your Keep me logged in choice.
• Live chat history and state.
• Form auto-fill data for non-sensitive fields.

These cookies track your browsing habits to deliver relevant advertisements. We use them to show MyClassHelp offers on other platforms and to prevent you from seeing the same ad repeatedly.

• Ad conversion tracking.
• Retargeting for returning visitors.
• Social media pixels including Facebook and LinkedIn.
• Audience segmentation.

We partner with trusted third parties who may set their own cookies on your device. We do not control these cookies directly.

• Google Analytics: Analysis of website traffic.
• Hotjar: User experience and heatmap tools.
• Stripe and PayPal: Fraud detection and secure payment processing.
• Google Ads: Search engine advertising and conversion tracking.
• Meta Pixel: Social media retargeting.

You have full control over your cookie settings. You can manage them through our consent banner or your browser settings directly.

Most browsers accept cookies by default but you can block or delete them via settings.

• Chrome: Settings > Privacy and Security > Third-party cookies.
• Firefox: Settings > Privacy and Security.
• Safari: Preferences > Privacy.
• Edge: Settings > Cookies and site permissions.

When you first visit MyClassHelp a cookie banner appears. You can accept all cookies, reject non-essential cookies, or customize specific categories. You can withdraw your consent at any time by clicking the Cookie Settings link in the website footer.

You can opt out of interest-based advertising from participating companies via the Network Advertising Initiative, the Digital Advertising Alliance, or the Google Analytics Opt-out Add-on.

Cookies stay on your device for different periods depending on their type.

If you are accessing our site from the EEA or UK, we adhere to the General Data Protection Regulation. We only set non-essential cookies if you explicitly click Accept. You have the right to access, rectify, or delete data collected via cookies as detailed in our Privacy Policy.

Under the California Privacy Rights Act, sharing data via cookies for cross-context behavioral advertising may be considered selling personal information. California residents have the right to opt out of the sharing of data for advertising purposes, request disclosure of specific cookies used, and request deletion of data collected via cookies.

MyClassHelp honors the Global Privacy Control signal. If your browser sends a GPC signal, we will automatically treat this as a request to opt out of marketing cookies and the sharing of your data without you needing to manually configure settings.

If you have questions about our use of cookies or this policy, contact our Privacy Team at [email protected]. We aim to resolve privacy inquiries within 30 days.