We know the academic help industry can feel shady. Some sites hide their terms, resell papers, or refuse refunds.
MyClassHelp is different. We put everything in writing. We want you to feel completely safe before you place an order. Whether it's your money or your grade, we protect it.
Trust & Safety Center
Transparency is our core value. Here is everything you need to know about how we protect your money, your data, and your academic reputation.
Contact SupportOur Policies: Fair, Transparent, and Secure
1. Refund Policy (Money-Back Guarantee)
We offer one of the strongest guarantees in the industry. If we fail, you don't pay. It's that simple.
Key Protections:
- Failing Grade: 100% Refund.
- High Plagiarism: 100% Refund.
- Missed Deadline: 100% Refund (if you can't use it).
💰 Read the full details: See exactly how to claim your money back in our full Refund Policy.
Do I have to pay for revisions?
No. Revisions are always free. If the writer missed an instruction, we fix it at no cost. Refunds are for when the paper is completely unusable.
2. Privacy Policy (Data Protection)
Your anonymity is our business. We collect the absolute minimum data required to process your order, and we lock it down with enterprise-grade security.
Our Privacy Commitments:
- No Selling Data: We never sell your email or phone number.
- Writer Blindness: Writers see your Student ID, never your name.
- No Repository: We do NOT upload your papers to public databases.
🛡️ See how we hide your identity: Read the full Privacy Policy.
3. User Agreement (Academic Integrity)
This document defines the "Fair Use" of our services. We provide high-quality research and model papers to help you learn.
What this covers:
- Copyright Transfer: You own the paper once you pay.
- Model Papers: How to use our work ethically as a reference.
- Prohibited Acts: We do not tolerate academic fraud (e.g., impersonation).
🎓 Understand your rights: Read the full User Agreement.
4. Terms and Conditions (The Rules)
These are the general rules for using the MyClassHelp website. It covers account security, liability limits, and proper conduct.
Key Points:
- Account Security: Keep your password safe.
- Circumvention: Do not try to pay writers outside the platform.
- Service Modifications: We can update prices or features.
📋 Read the fine print: Go to Terms & Conditions.
5. Cookie Policy
We use cookies to keep you logged in and to see which pages are popular. We respect your right to control these tracking technologies.
Your Controls:
- Essential Cookies: Needed for login/payment.
- Analytics: Used to improve site speed.
- Opt-Out: You can block non-essential cookies.
🍪 Manage your preferences: View the Cookie Policy.
A Note on Updates
We update these policies occasionally to comply with new laws (like GDPR upgrades or payment regulations). We will always notify you via email if a major change affects your rights.
Contact Our Legal Team
If you have a specific dispute, privacy request (data deletion), or legal question, you can reach us directly.
Email: [email protected]
Response Time: Within 24-48 hours.
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